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Frequently Asked Questions

Why AuI ConverteR? Installing and uninstalling Sound quality Updates Licensing Technical issues Troubleshooting Contact us
 

 

Question list

Why AuI ConverteR?

 

Sound quality

 

Licensing

 

Updates

 

Technical issues

 

Troubleshooting

 

Installing and uninstalling

 

Why AuI ConverteR?

 

I never heard before about AuI ConverteR. Why should I trust it?

Don't trust. Download free version and check its sound quality. Functionality of FREE version has some restrictions (free vs paid options).

But sound quality of audio processing of FREE version is full. You can try it before buying.

AuI ConverteR is improved permanently: new functionality and audio algorithms. It's a live project.

You can download latest FREE version.

Also, read opinions and articles about AuI ConverteR.

 

 

There are a lot free audio converters. Why would I need to purchase an audio converter?

You can use any free audio converter. It saves your money.

But there is not ideal software:

  • with full functionality,
  • without bugs (errors of work),
  • with actual codecs.

Sometimes you are want to convert a lot of files. But conversion is impossible due bug of converter, as example. It's real life, unfortunately.

Often developers of free programs haven't time for technical support of each user (fix bugs, advices, release some suggestions and others).
You are necessary to look for new conversion software.

Sometimes you need to use several free utilities to achieve a result. Or free software is a command-line utility that requires launching from terminal or editing of script files.

AuI ConverteR is specially designed for pro audio and audiophile appications.

You can use AuI ConverteR for top-level studio projects.

With AuI ConverteR 48x44 you get:

  1. Sureness in sound quality.
  2. User-friendly integrated decision (CD ripper + file format converter + metadata editor).
  3. Fast technical support during 1 year after purchase.

Read more:

 

 

 

I can buy another commercial audio converter. Why would I need to purchase AuI ConverteR?

AuI ConverteR is specially designed for pro audio and audiophile applications.

You can use AuI ConverteR for top-level studio projects.

hi-end apparatus

AuI ConverteR is:

  1. Hi-end sound quality.
  2. Easy-to-use software with user-friendly interface.
  3. Rapid and competent technical support.
  4. Live project, permanently tuned to modern requirements.

Read more:

 

 

 

Sound quality

What the best sound quality settings of AuI ConverteR?

AuI ConverteR provides the best sound quality as it can for each type of conversion. However, your device or stand-alone DAC may have various distortions for different resolutions. And, you can look for the "best-sounding" format for used device.

Read more...

 

 

Can I set custom output sample rate?

No. Output sample rates are from factory range only.

Each combination input and output sample rate is provided via individual resampling-filter unit. It allow achieve the best, as we can, sound quality for each sample rate. To achieve required sound quality, sample rates out of the range requires design and long-time adjusting new units.

An external units cannot be connected.

Read more...

 

 

Can I open input files with arbitrary sample rate?

No. Input sample rates are from factory range only.

See why...

Read more...

 

 

 

Licensing

Is AuI ConverteR license has a time limitation?

AuI ConverteR licenses for Modula-R modules have no time limitation. Major updates (in instance, ... 10.x > 11.x > 12.x ...) are paid. Without updates, operating system's compatibility or other issues may cause problems with the software work. So updates are very recommended.

All including PROduce-RD licenses has different options with time limitation and without it but with paid major updates...

About updates of new versions read here.

 

 

Updates

What warranty do I get with purchased software?

Owners of purchased licenses have priority and guaranteed service in Standard Warranty term.
Standard Warranty term for AuI ConverteR 48x44 is 1 year after date of purchase.

Standard warranty AuI ConverteR 48x44

If you find a bug, simply write to technical support. We will try to fix the bug as soon as possible.

Sometime bugs appear due to corrupted source audio files, external codec abilities or bugs, or other circumstances beyond our control.
If it is possible, we try to learn AuI ConverteR 48x44 pass issues of corrupted input files or others. Or try to find other decision.

You can ask any questions about AuI ConverteR software, get advices how use it and send us any suggestions for improving the software here.

About updates of new versions read here.

 

 

Can I get new updates for free?

In instance, if you purchased version 3.4 — you get all minor updates 3.x.x (as example: 3.4.1, 3.4.2, 3.5, …. , 3.8.1, ...) absolutely free.

But you are necessary to purchase again versions 4.x, 5.x and above (major updates - changing of most left digits of version number).
It's needed for support of research&development and technical support.

You can save money via purchasing of Extra Warranty (1-year) terms according to rules.

If you use subscription plans, latest major update is available for you during active subscription term.

First Extra Warranty (1-year) term may be purchased with AuI ConverteR 48x44 with discount (see at license order page below ordering items).


Extra Warranty AuI ConverteR 48x44

 

 

 

I use purchased AuI ConverteR and have suggestion for it. You will release my suggestion?

You can send your suggestions here.

It's collected in wish list and considered for releasing.

First, we release suggestions that have greater demand.
 

 

 

 

Technical issues

Do 32-bit program executable impact to performance or sound quality?

32- or 64-bit in this context means memory access abilities of a program.

32-bit program executable don't impact to audio processing sound quality. All calculations are performed in 64-bit float (double float precision) format for both 32- and 64-bit.

However, since 11.x version, 32-bit version has limited functionality by techbical reasons.

 

 

Installing and uninstalling

How uninstall AuI ConverteR 48x44

Under Windows
 

1. Open "Control panel"
2. Open Add or Remove Programs tool
3. Double click on row "Audiophile Inventory ConverteR 48x44"
4. Follow instructions of uninstall master.


 

Under Mac OS X
 

1. In Finder open folder "Application" (or other folder where you install AuI ConverteR 48x44)
2. Open context menu and select "Move to trash"


 

 

 

Can I install AuI ConverteR on several computers?

1 license should be installed at one computer.