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FREQUENTLY ASKED QUESTIONS



I don’t heard before about AuI ConverteR. Why I may trust it?

There are a lot free audio converters. Why me purchase audio converter?

I can choose other non free audioconverter. Why me need purchase AuI ConverteR 48x44?

What warranty I get with purchased software?

Can I get new updates free?

I use purchased AuI ConverteR and have suggestion for it. You will release my suggestion?

I found bug in AuI ConverteR

Where troubleshooting list?

How to update AuI ConverteR 48x44

How to uninstall AuI ConverteR 48x44

End User License Agreement AuI ConverteR 48x44


I don’t heard before about AuI ConverteR. Why I may trust it?
You can download free version.
Functionality of FREE version has some restrictions: batch converting, as example (full comparing list of free and paid options see below).
But sound quality of FREE version is FULL. You can try it before buying.
AuI ConverteR permanently improved (new functionality and audio algorithms).
It's live project. You can see date and number latest version in page www.SampleRateConverter.com

Read opinions.
There are a lot free audio converters. Why me purchase audio converter?
You can use any free audio converter. It save your money.

But there is not ideal software:
- with full functionality,
- without bugs (errors of work),
- with actual codecs.
Sometime you need convert a lot files. But conversion it is impossible due bug of converter. It's real life, unfortunately :(

Often developers of free programs haven't time for technical support of each user (fix bugs, advices, release some suggestions and other).
You need to look for a new conversion software.

Sometime you need use several free utilities (command line also) for achieving of result.

With AuI ConverteR 48x44 you get:

1. User friendly integrated decision (CD converter + audio resolution converter + file format converter).

2. sureness in sound quality.

3. guaranteed technical support during 1 year after purchasing.

You can use your favorite command line tool with AuI ConverteR.
 
I can choose other non free audioconverter. Why me need purchase AuI ConverteR 48x44?

AuI ConverteR 48x44 is hi-end converter audio files
    DESIGNED SPECIALLY
        for playback converted files on HIGH DEFINITION APPARATUS
.

hi-end apparatus

Also it's:
1. live project permanently tuned for modern demands,
2. integrated tool for multiformat audio conversion,
3. simple in using software with user friendly interface,
4. software with reliable and competent technical support.

What warranty I get with purchased software?

Owners of purchased versions have priority and guaranted service in Standard Warranty term.
Standard Warranty term for AuI ConverteR 48x44 is 1 year after date of purchasing.

Standard warranty AuI ConverteR 48x44

If you find a bug, simply write to technical support. We will fix the bug as soon as possible (usually 1-5 days).

Sometime bugs appear due corrupted source audio files or other circumstances beyond our control.
If it possible we try to learn AuI ConverteR 48x44 pass troubles of corrupted input files or other. Or try find other decision.

You can ask any questions about AuI ConverteR software, get advices how use it and send us any suggestions for improving the software.

About updates of new versions read here.

Can I get new updates free?

If you purchased (as example) version 3.4 — you get all minor updates 3.x.x (as example: 3.4.1, 3.4.2, 3.5, …. , 3.8.1, ...) absolutelly free.

But version 4.0 and above (major updates - changing first digit of version number) you must purchase again.
It need for support of development of new functionality.

You can save money by purchasing Extra Warranty with AuI ConverteR 48x44 (current discount value see at order page).

Term of Extra Warranty is 1 year after date of purchasing.
You get all updates (minor and major for purchased edition - Audiophil-E and above) absolutelly free. Major update appear usually 1 time per year.


IMPORTANTLY!!!

1. BUGS finded by users (in warranty term) FIXED in MINOR updates.

2. If you owner license of AuI ConverteR 48x44 with Extra Warranty — you get ANY NEW UPDATES absolutely FREE during term of Extra Warranty.

Extra Warranty AuI ConverteR 48x44

You can buy Extra Warranty with AuI ConverteR.
Into term of action of Extra Warranty, you can buy Extra Warranty for next year (after end of term of current Extra Warranty).

I use purchased AuI ConverteR and have suggestion for it. You will release my suggestion?
You can send your suggestions here.

It collected in wish list and considered for releasing.

First released suggestions that have bigger demand.

How uninstall AuI ConverteR 48x44

Under Windows

1. Open "Control panel"
2. Open Add or Remove Programs tool
3. Double click on row "Audiophile Inventory ConverteR 48x44"
4. Follow instructions of uninstall master.



Under Mac OS X

1. In Finder open folder "Application" (or other folder where you install AuI ConverteR 48x44)
2. Open context menu and select "Move to trash"



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